Last Updated: May 16, 2014
This article helps you troubleshoot low internal memory issues on your Samsung M400.
You may have low internal memory issues if your device is:
These steps help identify and resolve the underlying cause. After completing each step, test to see if the issue is fixed. If not, continue to the next step.
Low memory issues arise when you have too many applications or files on your Samsung M400™.
Verify your Samsung M400 has available memory.
Clear the browser cache.
Clear the browser cache to free up memory.
Uninstall unused applications.
Sprint recommends that you uninstall unused applications when possible. It helps free up internal memory and can improve device performance.
Note: Your Samsung M400 comes with some pre-installed applications that you can't uninstall.
Perform a soft reset.
A soft reset deletes any temporary files and can potentially free up internal memory.
Note: To optimize device performance, be sure your Samsung M400 is running the most recent device software. Check for software updates.
If you're still having issues, please make an appointment at a nearby Sprint Repair center for more help.