Last Updated: May 16, 2014
This article helps troubleshoot text messaging issues on your Kyocera Verve.
You may have text messaging issues if your phone is:
These steps help identify and resolve the underlying cause. After completing each step, test to see if the issue is fixed. If not, continue to the next step.
Verify airplane mode is turned off.
Update the PRL.
Perform a soft reset.
A soft reset reconnects your Kyocera Verve to the Sprint network.
Have you ever been able to send or receive a text message on your Kyocera Verve?
If your Kyocera Verve is active and you've never been able to text, contact Sprint Customer Care for further troubleshooting.
Note: To optimize device performance, be sure your Kyocera Verve is running the most recent device software. Check for software updates.