Last Updated: May 16, 2014
You may have battery issues if:
Try each of these steps to see if it helps your charge last longer.
Change the power settings.
You can improve battery life by adjusting the power settings on your phone.
Close background applications.
Some apps continue to run in the background after you exit them. Sprint recommends that you close background applications when you're not using them.
Verify that your Motorola PHOTON 4G is running the most recent software.
There may be a software update that improves battery life on your phone. Check for software updates.
Safely remove your SD card.
Perform a soft reset.
A soft reset restarts your phone and does not erase any of your content or data.
Verify that your charger is working.
Note: You risk severe damage to your phone if the charger isn't the same voltage, amps, and plug type as your original charger. You can purchase compatible chargers on sprint.com and at any Sprint Store.