Last Updated: May 16, 2014
This article helps troubleshoot your HTC 8XT slowing, freezing, locking up, turning off, or power cycling unexpectedly.
You may have performance issues if your phone:
These steps help identify and resolve the underlying cause. After completing each step, test to see if the issue is fixed. If not, continue to the next step.
Perform a soft reset.
A soft reset deletes any temporary files that may be causing the issue.
Verify if low storage space is an issue on your HTC 8XT.
Performance issues can arise when your phone has low internal memory. Troubleshoot low memory issues.
Uninstall recently installed applications.
If the performance issues began after you installed a particular application, try uninstalling it. See if the issue is resolved.
Some applications may freeze or slow your phone's performance.
The download process may require you to accept a variety of permissions that allow the application to control or modify your operating system.
Note: To optimize phone performance, be sure the phone is running the most recent phone software. Check for software updates.