Troubleshoot problems setting up Yahoo email using WiFi on your Motorola i1

Last Updated: Apr 27, 2016

You may encounter the following issue with your Motorola i1.

When setting up your Yahoo email using the WiFi connection on your i1, you receive the error message Incorrect Username and Password.

This is a known issue, and we are working to remedy it through a future handset software update.

In the meantime, to work around this issue:

  1. Go back to the Home screen
  2. Disable WiFi
  3. Go back to the Email screen and enter your username and password
  4. Your Yahoo account should be set up

Note: At any time, you can check that you have the latest software version for your phone. For instructions on how to check your software version and update your phone software, refer to Check for Updates.

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