Troubleshoot the loss of a data connection on your HTC Hero
Last Updated: Oct 27, 2010
You may experience the following issue with your HTC Hero.
You may be unable to access a data connection on your HTC Hero for tasks like getting email or using the Internet.
To resolve this issue, restart your phone and perform a Profile Update. This is accessible in your phone's Settings:
- Go to Settings from the Applications menu
- Select About phone
- Select System Updates
- Select Update Profile
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Recent discussions
I am not able to receive texting on my HTC Hero. All of a sudden it just stopped receiving text. Any ideas??