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Troubleshoot the loss of a data connection on your HTC Hero

Last Updated: Nov 16, 2013

You may experience the following issue with your HTC Hero.


You may be unable to access a data connection on your HTC Hero for tasks like getting email or using the Internet.


To resolve this issue, restart your phone and perform a Profile Update. This is accessible in your phone's Settings:


  1. Go to Settings from the Applications menu
  2. Select About phone
  3. Select System Updates
  4. Select Update Profile

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I am not able to receive texting on my HTC Hero. All of a sudden it just stopped receiving text. Any ideas??
Author: Doughawk22 Date: 2011-04-22