Troubleshoot when no sound comes through the earpiece after you unplug the headset on your Palm Pre
Last Updated: Apr 29, 2011
You may experience the following issue with your Palm® Pre™.
No sound comes through the earpiece or speakerphone and the headset icon still displays after you unplug the headset from your Pre.
If this happens, the earpiece may have failed. Please visit the nearest Sprint Service & Repair Center for repair or exchange.
Note: At any time, you can check that you have the latest software version for your phone. For instructions on how to check your software version and update your phone software, refer to Check for Updates.
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Recent discussions
I had this problem recently and searched the Palm forums, and the fix for me was to plug some headphones in, and then un
This problem seems to plague a number of Pres, which suggests to me that replacing the Pre with a new one doesn't really