Tips

Troubleshoot when the LCD screen on your Palm Pre is cracked

Last Updated: Apr 28, 2011

If the screen on your Palm® Pre™ cracked as a result of normal use, please visit the nearest Sprint Service & Repair Center for a warranty exchange.

A warranty exchange is not valid if your screen is cracked due to accidental damage such as being dropped or other misuse. Damage of this nature is only covered by Total Equipment Protection or our Equipment Replacement Program. For more information on these programs, click here.

Average User Rating
3.9
(31 ratings)

My rating

Contact us

Find a store


Recent discussions

How do I download files, such as photos when my screen is cracked prior to returning it by mail
Author: djarztmcgee Date: 2010-10-20
Are they going to reimburse those of use who got stuck with a Assurion Deductible before October 14th
Author: redlegchevy Date: 2009-11-24
Why is this not a known problem among the so called Sprint employees
Author: habidali Date: 2010-03-02
how much of a fight does a person have to put up tio get the phone replaced
Author: ALLEGRETTO08 Date: 2011-06-10
I have a Pre and the screen is scratched. I found out too late about the screen savers. Any thoughts on how to fix this.
Author: patsyvseay61 Date: 2010-05-19