Last Updated: Nov 18, 2013
If you are unable to connect to the Internet while using your Aircard® 595 by Sierra Wireless, refer to the following information for assistance:
Check that your Internet browser is correctly configured
For Internet Explorer:
For Mozilla Firefox:
For other browsers, consult the manufacturer for assistance.
Verify if your firewall or Internet security application is interfering with the browsing
Try to disable any applications that may be restricting your access to the Internet, such as Windows Firewall, Anti-Virus software, and other protection software. If disabling one of these applications resolves the problem, then that application is preventing you from browsing Web pages. You will need to contact the software manufacturer for assistance with configuring the software to allow the connection.
See if other network connections are interfering with browsing
While using the Sprint Connection Manager, all other Internet connections such as WiFi or local LAN connections should be disconnected before accessing the Sprint 3G network.
If the steps above do not resolve the issue, then please contact us for assistance.