Last Updated: Jan 18, 2014
This article helps troubleshoot your NETGEAR 4G LTE Gateway 6100D not turning on.
You may have this issue if your NETGEAR 4G LTE Gateway 6100D:
Try each of these steps if your device doesn't turn on.
Verify that your NETGEAR® 4G LTE Gateway 6100D is plugged in.
Verify that your device and the device's power socket are not damaged.
Caution: If your device is damaged, do not complete the remaining steps in this guide. Make an appointment at a convenient Sprint Repair center.
Verify that you are using the original, undamaged, power cable.
You risk severe damage to your device if the power cable isn't the same voltage, amperage, and plug type as the original power cable. A broken power cable can also cause problems. You can purchase compatible power cables on sprint.com and at any Sprint Store.