Tips

Troubleshoot why your Sprint Direct Connect Now app is offline

Last Updated: Nov 16, 2013

  1. Select the Direct Connect Now icon from the applications screen on your phone
  2. You will know that the app is offline when the SDC icon is Gray instead of Green at the top of the phone.
  3. Select the Menu button and choose Go Online
  4. Choose Stay Online
  5. The icon on your phone should change from Gray to Green

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