Troubleshoot why your Sprint Direct Connect Now app is offline

Last Updated: Nov 21, 2014

  1. Select the Direct Connect Now icon from the applications screen on your phone.
  2. You will know that the app is offline when the SDC icon is gray with a red slash through it instead of white at the top of the phone.
  3. Select the settings tab find status.
  4. Click the offline slider button to go online.
  5. The SDC Now icon on your phone should change from gray with a red slash through it to white and show online.

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