Your Sprint phone offers different ways for you to forward your calls from your phone to another number - unconditional for when you want all calls to forward, and conditional for when you want to pick and choose which types of calls get forwarded.
Unconditional Call Forwarding - forwards all calls and incoming calls not received and is charged at $0.20 per minute unless you're on an UNLIMITED Simply Everything plan
- To activate Unconditional Call Forwarding:
- Press *72
- Enter the 10-digit phone number to forward the calls to
- Press Talk
- Listen for the alert tones that tell you Call Forwarding is turned on
- To deactivate Unconditional Call Forwarding:
- Press *720
- Press Talk
- Listen for the alert tones that tell you Call Forwarding is turned off
Conditional Call Forwarding - offers different types of forwarding options, based on when you want the calls to forward or not forward and is free for all active Sprint customers
- No Answer and Busy - forwards calls to an alternate number when not answered or when the line is busy
- To activate No Answer/Busy Call Forwarding:
- Enter *28
- Enter the 10-digit phone number to forward the calls to
- Press Talk
- Listen for the alert tones that tell you Call Forwarding is activated
- To deactivate No Answer/Busy Call Forwarding:
- Enter *38
- Press Talk
- Listen for the alert tones that tell you Call Forwarding is deactivated
- No Answer - forwards calls to an alternate number when not answered or when you press the End key on your phone; all calls that are not answered after 23 seconds will be routed to the alternate number
- To activate No Answer Call Forwarding:
- Enter *73
- Enter the 10-digit phone number to forward the calls to
- Press Talk
- Listen for the alert tones that tell you Call Forwarding is activated
- To deactivate No Answer Call Forwarding:
- Enter *730
- Press Talk
- Listen for the alert tones that tell you Call Forwarding is deactivated
- Busy - forwards calls to an alternate number when your line is busy
- To activate Busy Call Forwarding:
- Enter *74
- Enter the 10-digit phone number to forward the calls to
- Press Talk
- Listen for the alert tones that tell you Call Forwarding is activated
- To deactivate Busy Call Forwarding:
- Enter *740
- Press Talk
- Listen for the alert tones that tell you Call Forwarding is deactivated
Note: Click here for important details about Call Forwarding for your Sprint phone.