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Use Call Forwarding on your Sprint phone

Last Updated: Mar 13, 2012

Your Sprint phone offers different ways for you to forward your calls from your phone to another number - unconditional for when you want all calls to forward, and conditional for when you want to pick and choose which types of calls get forwarded.



Unconditional Call Forwarding - forwards all calls and incoming calls not received and is charged at $0.20 per minute unless you're on an UNLIMITED Simply Everything plan

  • To activate Unconditional Call Forwarding:
    • Press *72
    • Enter the 10-digit phone number to forward the calls to
    • Press Talk
    • Listen for the alert tones that tell you Call Forwarding is turned on
  • To deactivate Unconditional Call Forwarding:
    • Press *720
    • Press Talk
    • Listen for the alert tones that tell you Call Forwarding is turned off


Conditional Call Forwarding - offers different types of forwarding options, based on when you want the calls to forward or not forward and is free for all active Sprint customers

  • No Answer and Busy - forwards calls to an alternate number when not answered or when the line is busy
    • To activate No Answer/Busy Call Forwarding:
      • Enter *28
      • Enter the 10-digit phone number to forward the calls to
      • Press Talk
      • Listen for the alert tones that tell you Call Forwarding is activated
    • To deactivate No Answer/Busy Call Forwarding:
      • Enter *38
      • Press Talk
      • Listen for the alert tones that tell you Call Forwarding is deactivated
  • No Answer - forwards calls to an alternate number when not answered or when you press the End key on your phone; all calls that are not answered after 23 seconds will be routed to the alternate number
    • To activate No Answer Call Forwarding:
      • Enter *73
      • Enter the 10-digit phone number to forward the calls to
      • Press Talk
      • Listen for the alert tones that tell you Call Forwarding is activated
    • To deactivate No Answer Call Forwarding:
      • Enter *730
      • Press Talk
      • Listen for the alert tones that tell you Call Forwarding is deactivated
  • Busy - forwards calls to an alternate number when your line is busy
    • To activate Busy Call Forwarding:
      • Enter *74
      • Enter the 10-digit phone number to forward the calls to
      • Press Talk
      • Listen for the alert tones that tell you Call Forwarding is activated
    • To deactivate Busy Call Forwarding:
      • Enter *740
      • Press Talk
      • Listen for the alert tones that tell you Call Forwarding is deactivated


Note: Click here for important details about Call Forwarding for your Sprint phone.

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Recent discussions

Call in to Customer Service and they can set it up for you
Author: rexcanis Date: 2011-05-15
Conditional Call Forwarding - offers different types of forwarding options, based on when you want the calls to forward
Author: Levi4u Date: 2010-09-24
Yes - see all the details here: http://support.sprint.com/support/article/Use_Call_Forwarding_on_your_Sprint_phone/case
Author: wingland Date: 2011-03-08
It's either - Dial *38 or *730 depending on which call forwarding you used when you set it up. http://support.sprint.co
Author: Levi4u Date: 2010-12-08
There is no charge for the call forwarding as it is using *28 which is free.(*289095106169) http://support.sprint.com/
Author: Levi4u Date: 2011-07-25