Last Updated: Apr 27, 2016
The Sprint ecoEnvelope® is an environmentally-friendly way to receive and pay your Sprint bill. This 2-way reusable envelope has easy opening instructions and converts to a return envelope to mail your payment back to Sprint.
Will I still receive a return envelope with my bill?
The return envelope is now the SAME envelope in which you received your Sprint statement. You’ll see on the front we added a note asking customers to "re-use" the envelope and included simple-to-use instructions. Each month you will receive your statement in this new ecoEnvelope.
What kind of paper are these envelopes made out of?
Sprint ecoEnvelopes are manufactured on Forest Stewardship Council® (FSC) certified papers from sustainably managed forests. This means that the wood used to manufacture our envelopes is planted and harvested like a crop and the forest is replenished.
Check out this video to learn more about the ecoEnvelope.
For information about ecoEnvelope’s environmental benefits, please view or download the Sprint ecoEnvelopes Environmental Benefits Reference.
How do I open the envelope?
I cannot use my envelope. How do I pay my bill?
Does the edge of the envelope have to be straight? Mine is torn.
Any time you mail an envelope, it should be properly sealed. Make sure you re-seal the envelope so that it can go through postal processing. If your envelope is damaged, please use another payment method (see above).
Why is Sprint using these envelopes?
Sprint is adopting 2-way reusable envelopes as one of our sustainability initiatives. Using ecoEnvelopes, Sprint will help conserve 11,565 trees each year and about 9.9 million gallons of water. Socially and environmentally responsible, using ecoEnvelopes will reduce waste, pollution, and carbon emissions and conserve valuable natural resources. This is also part of helping Sprint achieve our goal to reduce paper use 40% by 2017.
What is the double arrow symbol underneath where I put my stamp?
This is a new symbol used to identify 2-way, reusable mail. It is an easy-to-identify icon that signifies a reusable envelope for postal processing.
Can I recycle the envelope?
Yes, both the envelope material and the window film are recyclable.
Want to do more? Go paperless! Sign up for eBill at sprint.com/mybilloptions and stop receiving paper bills entirely. Instead, you will receive an email with amount due and due date when your bill is ready.