The Sprint SmartView software includes a test utility. To access this utility:
- Open the Sprint SmartView client and select Tools menu
- Select the Location/GPS tab
- Make sure that Disable GPS on Device is not selected
- Make sure that all three consents have been accepted
- Click on Test GPS button
- If GPS is working on your device, your GPS coordinates are displayed
If the steps above do not resolve the issue, please contact us for assistance.