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You're seeing support specific to the SANYO Incognito™ Here's a list of helpful learning resources for the SANYO Incognito™
I have had the same problem with my phone they tell me to go to Menue, Setting, Other, Data. Update Profile and click OK. Then it takes 20 to 75 mintu ...
Sanyo/Kyocera
(Updated Feb 17, 2011)
Play with these demos that let you try stuff out — virtually.