Original Post Date: Nov 24, 2014
These instructions are for personal accounts paid by individuals. For transfers involving a business account, please contact Business Care at 800-927-2199.
Important: If you purchased your device in installments using Sprint Easy Pay or Lease, your agreement must be paid in full before a change of ownership can be processed. For assistance, please call *2 or 888-211-4727.
Follow the steps below to transfer an active line of service to a new or different account:
1. Click the link below to begin your change of ownership.
2. Complete the online form.
3. Wait 24 hours to allow your information to be processed.
4. After waiting 24 hours, call 855-808-4185. Both parties must be on the line together to complete the change of ownership.