The Nextel National Network shut down on June 30


Original Post Date: Nov 16, 2013

The Nextel National Network (iDEN) shut down on June 30, 2013.

If you have a device that operated exclusively on the Nextel National Network (iDEN), this means:

  • Your Nextel (iDEN) device can no longer make calls, including 9-1-1 calls
  • Your Nextel (iDEN) lines have been cancelled
  • Your Nextel (iDEN) phone number(s) are lost and you cannot move that number to another carrier
  • You may have lost contacts, pictures or other data stored on your Nextel devices

If you would like to resume your service on the Sprint network, contact us at one of the numbers below.

For business:

Contact your Sprint representative or Dedicated Care specialist or call 800-927-2199.

For individuals:

Visit your local Sprint store or call 888-211-4727. Find a Sprint store.

NOTE: If you have a PowerSource device (ic402, ic502, ic602, ic902) , the push-to-talk feature stopped working at shutdown; the device, however, will continue to make and receive voice phone calls over the Nationwide Sprint Network.  As this is an older technology, we encourage PowerSource customers to move to the Sprint CDMA network.  Also PowerSource devices are no longer supported by Service and Repair and as of 6.30.13 you are unable to manage your PowerSource device via online account management tools. 


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