Get your text message usage details

 

Original Post Date: Mar 27, 2014

Use the following instructions to request a report of your text message usage details.

A text message detail report includes the send phone number, the receive phone number, and date/time the message was sent and received. The report does not include the content of the message.

A notarized consent form is required to process your request.

Sprint is only able to provide your billed text message details for the previous 90 days. We may not be able to retrieve text detail for all roaming phone numbers.

Required Action:

  1. Download and print the consent form.
  2. Complete the consent form.
  3. Sign the consent form and have it notarized before sending it back to Sprint.
  4. You can fax, email or mail your completed form to the attention of Sprint CDMA Text Message Detail Request Management at:
    • Fax: 1-859-389-4510
    • Mail: 2432 Fortune Drive, Lexington, KY 40509
    • Email: Text_Usage_Retrieval@sprint.com

Once the completed and notarized form has been received and verified, we will send the text records you requested via postal mail to the billing address on the account within 7-10 days, or via email if the email address on the account has been on the account longer than 30 days.

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