FAQ related to the Sprint Discount Program


Original Post Date: Mar 08, 2016

Watch a short video demonstrating Sprint’s easy discount verification process.

What is the Sprint Discount Program?

A program that offers monthly service discounts to employees, students and members of participating companies, universities and organizations.

How do I know if Sprint offers a discount to my company or organization?

Go to sprint.com/save and look up your company by typing in your company email address. You also can call 1-866-639-8354 or visit a Sprint retail store. Eligibility will depend on the agreement established between Sprint and your employer, school or organization.

How do I prove my eligibility to participate in the Sprint Discount Program?

Submit valid proof of eligibility online or by fax:

  • Provide your corporate or affiliated email address online:
    1. Visit sprint.com/verify.
    2. Enter the email address provided to you by the organization affiliated with the discount and we’ll send you an email immediately.
    3. Open the email and click the verification link by the date provided.
  • Upload proof online:
    1. Visit sprint.com/verify.
    2. Complete the online form and upload your proof document.
  • Fax a copy of the Sprint Discount Program Request Form along with your proof document to 913-523-1987 or toll-free 877-687-8211.

Depending on the type of organization and agreement, the following items are considered valid proof documents:

  • Current employee identification badge.
  • Active membership card.
  • Unexpired credit union credit/debit card.
  • Recent pay or pension stub issued within the last 90 days.
  • Current statement of account issued within the last 90 days.
  • Veterans ID Card or Department of Defense form 214.
  • Military orders or W-2 for military employees/retirees.

Be sure to completely black out, cover up or delete all confidential information such as Social Security number, financial institution account numbers, credit and debit card numbers, date of birth and salary detail. Sprint is not liable for confidential information that you do not black out, cover up or delete. Please ensure the following information is clearly displayed on your proof of eligibility: your name, organization name and any applicable dates.

How do I check the status of my verification?

Follow these steps:

  • Visit sprint.com/verify.
  • Enter your Sprint wireless phone number.
  • Click Continue and follow the instructions.

Can I use my personal email address to verify my eligibility?

We cannot accept personal email addresses. If the only email address you have is a personal one, please go to sprint.com/verify and upload your proof documentation or fax in the documentation.

Are the 50% off Competitor Plans eligible for company/university/organization discounts through Sprint?

You may enroll in the Sprint Discount Program while on the 50% off Competitor Plans; however, these plans are not eligible for the Sprint Discount Program discounts.

Does the Sprint discount apply to all wireless services?

Discount applies only to the data service charge for Better Choice Plans, Sprint Family Share Pack and Unlimited, My Way. Discount is not available with no credit check or Mobile Hotspot add-on. Discount may also apply to select previously available services where specified.

Why did I get a request to verify my eligibility to continue receiving the discounts I already receive as part of the Sprint Discount Program?

Because discounts are based on a contractual relationship between Sprint and the company, individuals requesting a discount must periodically validate their affiliation with the company tied to the discount. We ask all customers that currently receive monthly service discounts to re-validate their eligibility when:

  • Phone is upgraded and no revalidation has occurred recently.
  • Request is submitted to change from one discount to another.

How will I know when it's time to validate my eligibility to continue receiving my program benefits?

We will send you text or email reminders.

How long does Sprint give me to prove my eligibility for the Sprint Discount Program?

You will have 30 days to complete your verification. If you miss this timeframe, you can easily re-apply for discounts at sprint.com/verify.

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