Sprint Search is designed to answer questions that are worded in plain,
conventional English, just as you would ask them to another person.
For example:
- Type "What BlackBerry phones do you sell?" instead of "cell phone"
- Type "How do I change my password?" instead of "password"
- Type "What plans do you offer for families?" instead of "plans"
Try checking your spelling and grammar to help get the most accurate results.
Correct capitalization is not required, but can sometimes help to locate names and acronyms.
Get device-specific support
Show us what device you have so we can give you more personalized support.
- Submit online replacement requests
- Get a replacement phone shipped to you
- Receive a prepaid shipping label to return your non-working phone
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Holiday hours
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- New Year's Day - Closed
- Memorial Day - 9 am - 5 pm Eastern
- Independence Day - 10 am - 5 pm Eastern
- Labor Day - 9 am - 5 pm Eastern
- Thanksgiving Eve - 9 am - 9 pm Eastern
- Thanksgiving Day - Closed
- Christmas Eve - 9 am - 5 pm Eastern
- Christmas Day - 10 am - 6 pm Eastern (ESN Swaps Only)
You can also contact us via email
or by dialing *2 or calling 888-211-4727.
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