Check for software updates - Samsung Exclaim™

Last updated: Nov 10, 2014

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The first thing I would try is checking for software updates; Tools > Update Phone > Update Firmware.  Also,
Author: DONALIEN Date: 2011-02-04
The latest software update M550 CL03 is now available over the air. To get it, follow the instructions below.   &nb
Author: IzzyKS Date: 2010-01-28