Sign in

Log in to My Sprint

Log in to My Sprint

Sign up for a My Sprint profile

  • Monitor data usage
  • View or pay bills
  • Update account preferences
  • Get custom deals and offers

Improve your network experience

Last Updated: Mar 27, 2017

Sprint continues to bring a better wireless experience to more customers across the country as we build an all-new 4G LTE network and improve 3G service. Several factors can influence your network coverage, signal and speed, and there are steps you can take to strengthen and maintain your connection.

What simple actions could improve my network connection?

  • Restart your phone to refresh the wireless signal. On most devices, you can go into Settings to perform these actions:
  • Connect to Wi-Fi.
  • Perform routine software updates on your device.
  • Update the Preferred Roaming List (PRL) on your device to enhance connections and prolong battery life.
  • Refresh your phone’s data profile.


How could My Sprint Mobile (formerly Sprint Zone) improve my network experience?

  • Go to My Sprint Mobile (formerly Sprint Zone) on your Sprint phone and touch Network.
  • There you can find several choices to improve your experience, including reporting a network issue.


Select your device to access specific advice and support articles that are tailored to help you make the most out of the Sprint network.


How do I check on my coverage area?

See our coverage map, where you can select a device and enter your address for personalized details.


Average User Rating
(299 ratings)

My rating

Contact us

Find a store

Recently Viewed