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FAQs about Apple App Store

Last Updated: Oct 21, 2016

Answers to some of your questions about Apple App Store

  • What is Apple App Store?

    Apple App Store is a multimedia content service where you can buy applications and games for your Apple device.

  • Why is an Apple ID required for App Store?

    An Apple ID links App Store to your Apple iPad mini 4. You can purchase applications at App Store and it keeps track of your purchases. You can re-download and install previously purchased applications without additional cost in case you ever have to reset or replace your Apple iPad mini 4.

    Create an Apple ID.

  • How do I pay for applications?

    You can pay with your credit card, debit card, or gift card. You can also bill some purchases to your Sprint account. You can save your payment information to your Apple ID for online or tap-to-pay purchasing.

  • Why can some devices download a specific application from App Store when other devices can't?

    Certain applications may not be compatible with your Apple iPad mini 4. While browsing in App Store, only compatible applications are visible.

    Note: Apple may remove some applications from App Store to prepare for an update or because of a policy.

  • Why is App Store not working?

    Troubleshoot applications.

  • What is the App Store refund policy?

    All sales and rentals of products from the App Store are final. There are cases where an exemption may be granted, but these cases must be reviewed and granted by an appropriate Apple representative.

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