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FAQs about Sprint South

Last Updated: Jan 05, 2017

When does this promotion take effect?

Friday, December 09, 2016

When does this promotion end?

Friday, March 31, 2017

What destinations are included?

FREE High-speed Data in Mexico and 25 additional Caribbean destinations:

Mexico, Anguilla, Antigua & Barbuda, Aruba, Bahamas, Barbados, Bermuda, Bonaire, British Virgin Islands, Cayman Islands, Curacao, Dominican Republic, Grenada, Guadeloupe, Haiti, Jamaica, Marie-Galante, Martinique, Montserrat, St Barthelemy, St Martin, St. Kitts and Nevis, St. Lucia, St. Vincent & Grenadines, Trinidad & Tobago, and Turks & Caicos.

Data speed detail available at sprint.com/swwcarriers

Who is eligible?

To be eligible, you must have:

  • An LTE/GSM Capable Device
  • Sprint Unlimited Freedom Plan (or other compatible plan*)
  • Sprint Open World add-on ($0/mo.)

* Promotion is available with Unlimited Freedom; Unlimited, My Way; Everything Data; Simply Everything/My All-In; $70/$75 UNL/Best Buy One and Employee & SWAC base plans.

How do I take advantage of this promotion?

  • Customers with LTE/GSM capable devices, a targeted Unlimited Freedom plan and Sprint Open World on their account prior to Friday December 9, 2016 were automatically upgraded to receive the Sprint Open World Sprint South Free High-speed International Data Winter Promotion.
  • Customers who have (or upgrade their account with) an LTE/GSM capable device, an eligible plan* (as listed below) and Sprint Open World can request this promotion by:
    • Visiting a Sprint Retail Store or Radio Shack Location
    • Calling Sprint Worldwide at 1-888-226-7212
    • Accessing a representative via Chat

* Promotion is available with Unlimited Freedom; Unlimited, My Way; Everything Data; Simply Everything/My All-In; $70/$75 UNL/Best Buy One and Employee & SWAC base plans.

What happens after 3/31/17?

  • Upon expiration, promotional Sprint Open World will revert to standard Sprint Open World.
  • Within:
    • Included Footprint (20+ Select Americas Destinations), Sprint Open World features Free SMS Texting, Free Voice Calling and Free High-speed Data up to 1GB and only $0.03/Mb thereafter
    • Additional Footprint (135+ Featured Destinations), Sprint Open World features Free SMS Texting, $0.20 Voice Calling and $0.03/Mb High-speed Data
    • Extended Footprint (everywhere Sprint has Service), Sprint Open World enables SMS Texting, Voice Calling and Data (specific services and rates vary by destination)

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