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FAQs related to 4G LTE on your Lumia 635

Last Updated: Oct 04, 2016

Answers to some of your questions about 4G LTE

  • Why don't I have a 4G LTE connection?

    If your Lumia 635 cannot establish a 4G LTE connection you may not be in an area with 4G LTE coverage.

    4G LTE coverage is available now in select markets with a planned full roll out to millions of Sprint customers.

    Verify that your phone is in a 4G LTE coverage area by checking the Sprint coverage map.

    If your phone is in a 4G LTE coverage area, make sure 4G LTE is enabled.

  • Does 4G LTE lower my battery life?

    Using 4G LTE can lower the battery life of your phone. This will vary based on a number of factors including how often your phone is used, how much signal it has, and if it is also connected to Wi-Fi.

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