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FAQs related to a weak or low signal on your Samsung Galaxy Note 4

Last Updated: Oct 04, 2016

Answers to some of your questions about signal strength

  • How do I know if my Samsung Galaxy Note® 4 has a weak signal?

    You have low signal if the signal indicator in your notification bar only has a few bars filled in.

    Low signal itself is not an issue, so long as your voice and data services are still working properly.

  • Why does my phone have a weak signal?

    You may have weak signal if you are in an area with low coverage, or if something is interfering with your signal.

  • How do I know if I'm in an area with low coverage?

    Refer to the Sprint coverage map to see if you're in an area with coverage.

  • What might interfere with my signal?

    The most common cause of interference is the materials used in the construction of certain buildings and houses. To test this, try checking your signal while outside.

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