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FAQs related to roaming internationally

Last Updated: Oct 04, 2016

Answers to some of your questions about roaming internationally

  • Can I use my phone when I travel outside of the US?

  • Yes, your phone is capable of using voice, text and data services from many other countries outside of the US. Check for current rates and coverage prior to travel.

  • How much does it cost to use my phone while traveling internationally?

  • Prices vary depending on where you go. Check for pricing information in the countries you will be visiting.

  • What do I need to do before I go?

  • International roaming services must be enabled on your account and your device. Contact Sprint Worldwide Care via chat or email to set up your account before you go. You can also use these easy to follow online guides to prepare your device and learn to use it internationally.

  • What do I do if I get there and my phone doesn't work?

  • Sprint Worldwide support is there for you 24 hours a day, 365 days a year.

    • Click here for Email / Chat
    • Call while in the United States: 1-888-226-7212
    • Call while traveling abroad: + 1-817-698-4199 (free call when placed from Sprint devices)

Note: Sprint coverage and rates are subject to change at any time without notice.

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