FAQs related to the screen lock on your ALCATEL ONETOUCH PIXI 7

Last Updated: Oct 04, 2016

Answers to some of your questions about screen lock on your ALCATEL ONETOUCH PIXI 7

How do I recover a forgotten screen lock?

If you already have a Google account set up on your ALCATEL ONETOUCH PIXI™ 7, you can reset the screen lock online via the Android Device Manager .

If you do not have a Google account already set up on the device, you can only reset the screen lock by performing a Hardware Factory Reset to erase the device.

Note: A factory reset will result in the loss of all data stored on the device including 3rd party applications. This type of reset should only be used as a last resort after all other options have been exhausted. If possible, it is highly recommended that you complete a backup of the device information before proceeding with this step.

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