FAQs related to the screen lock on your Kyocera KONA

Last Updated: Oct 04, 2016

Answers to some of your questions about the screen lock on your Kyocera KONA

How do I recover a forgotten screen lock?

If you've set up a lock on your Kyocera KONA™ and you're unable to remember the screen lock, it is necessary to reset the phone to regain access.

The resetting process requires a programming code and will result in the loss of all data stored on the device including contacts, pictures, bookmarks, and calendar items.

To perform the reset and regain access to the phone, please contact Sprint Customer Care or make an appointment at a convenient Sprint Repair center for more help.

Visit the customer community
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