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FAQs about the Sprint Unlimited Plans

Last Updated: Apr 20, 2017

What is Sprint’s current unlimited offer for new customers?

Sprint has a special introductory unlimited data, talk and text plan for you. Get Sprint Unlimited Freedom for only $30/mo./line for 4 lines when you switch to Sprint.

  • It’s fully featured with HD video, music and gaming
    Plus, 10GB Mobile Hotspot is included for all your lines

Sprint has the best price for Unlimited. Here's how it works:

  • 1st line is just $50/mo.
  • 2nd line $30/mo.
  • Lines 3-10 are $20/mo./line

This introductory pricing:

  • Is available to new customers from 4/7/17 through 7/13/17.
  • Requires eBill and is shown with an optional AutoPay $5/line/mo. discount on eligible lines 1-10 applied within 2 invoices.
  • Is for new Sprint customers activating a new account. The device(s) on your new line(s) on the plan must be leased or purchased in monthly installments.
  • Includes HD streaming for video at up to 1080p, music at up to 1.5mbps, gaming streams at up to 8mbps. Data deprioritization applies during congestion.
  • Comes with 10GB/mo. for each line on the plan to use toward high-speed mobile hotspot (MHS), virtual private network (VPN) and peer-to-peer (P2P) usage. If all of a line’s data allowance is used, MHS, VPN and P2P speeds are reduced to 2G.
  • Provides savings until 6/30/18. After that, pay $60/mo. for line 1; $40/mo. for line 2; and $30/mo./line for lines 3-10. Other monthly charges apply.

Don’t let a 1% difference in network reliability cost you 50% more!

How does Sprint Unlimited compare to other major wireless carriers?

Verizon, AT&T and T-Mobile can’t beat our price for unlimited. See sprint.com/unlimited for a comparison.

What is Sprint’s unlimited offer for current Sprint customers changing plans?

Our Unlimited Freedom plan gives you all the data, talk and text you need – and Verizon, AT&T and T-Mobile can’t beat our price for unlimited:

  • Line 1: $60/mo.
  • Line 2: $40/mo.
  • Lines 3+: $30/line/mo.

This great pricing:

  • Is shown with an optional AutoPay discount of $5/line/mo. available on lines 1-10 that’s applied within 2 invoices.
  • Requires eBill.
  • Includes free HD Streaming for video at up to 1080p, music at up to 1.5mbps, gaming streams at up to 8mbps. Data deprioritization applies during congestion.
  • Comes with 10GB/month for each line on the plan to use toward combined high-speed mobile hotspot (MHS), virtual private network (VPN) and peer-to-peer (P2P) usage. MHS, VPN and P2P speeds are reduced to 2G after the allowance is used.
  • May qualify for an additional $5/mo./line discount on up to 10 lines if you’re enrolled in the Sprint Discount Program. You can keep the discounts as long as you remain on the plan and comply with program eligibility requirements.

Will Sprint buy out my contract if I join from another carrier?

Yes. Unlimited Freedom can be combined with our Contract Buyout promotion. We’ll cover your switching fees up to $650 (less trade-in credit provided) per phone with a Visa® Prepaid Card after online registration and a new phone activation.

Is mobile hotspot service part of the Unlimited Freedom plan?

Yes, you’ll get 10GB/month for each line on the plan to use toward combined high-speed mobile hotspot, virtual private network (VPN) and peer-to-peer (P2P) usage. If all of a line’s data allowance is used, they can either:

  • Continue to use data for these purposes on our network at up to 2G speeds (32 Kbps) on an unlimited basis for no additional cost, or
  • Purchase more on-network high-speed data for these purposes for $15/1GB to tide you over for the rest of your bill cycle.

I have family and friends around the world. Are international services included?

Yes, our Unlimited Freedom Plan features international roaming services allowing you to stay connected in 200+ destinations around the world. Stay in touch and travel with confidence around the globe:

  • In Sprint Global Roaming low-cost service areas, your international data roaming and SMS texting is included at no additional cost. Voice calls are only 20¢/min.
  • In other countries, services and rates vary by country. When entering these countries, a welcome text will provide details on available services and rates, keeping you in control of your experience.
  • International high-speed data options available as you travel in more than 165 destinations, with LTE available in more than 50 destinations covering more than 90% of where our customers use data. Easily add affordable 1-day and 1-week passes from your smartphone with just a few simple clicks. Learn more at sprint.com/globalroaming.
  • Plans are available for discounted international calling from the U.S. to family, friends and colleagues around the world. Go to sprint.com/ild to explore your options to get the best rates based on where you call and how long you talk.
  • International services can be added online at sprint.com/mysprint – simply sign in and click the Change my services link.
  • Questions? Chat with us at sprint.com/swwsupport.

I frequently call to and travel through Mexico and Canada. What service options do I have?

When you’re on the Unlimited Freedom Plan with Sprint Global Roaming, Sprint provides a bonus Premium International Experience free:

  • High-speed LTE data, voice calling and texting to use while travelling in Canada and Mexico.
  • International long-distance calling from the U.S. to Canada and Mexico.

Where can I sign up?

This new plan is available in Sprint Stores, at sprint.com/unlimited or by calling 1-800-SPRINT1.

Are businesses eligible for the Unlimited Freedom Plan?

Yes. The Unlimited Freedom plan is available to businesses of all sizes. Go to sprint.com/businessunlimited for details.

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