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FAQs about Sprint Open World

Last Updated: Mar 10, 2017

What is Sprint Open World?

With Sprint Open World, we've got you covered with FREE UNLIMITED calling and text when you're traveling in Canada, Mexico, and most other countries across Latin America. Plus you get 1GB of high-speed data FREE to use while you're there.

In addition, calling from the US to Canada and Mexico is included at no additional charge, and you get great rates when calling to other countries in Latin America, starting at just 5 cents/min.

And, if you need more data it's only $30/GB and billed based on actual usage. If you use less, you're charged less.

Which countries are included at the rates above?

  • Argentina
  • Belize
  • Bolivia
  • Brazil
  • Canada
  • Chile
  • Colombia
  • Costa Rica
  • Dominican Republic
  • Easter Island
  • Ecuador
  • El Salvador
  • Guatemala
  • Honduras
  • Mexico
  • Nicaragua
  • Panama
  • Paraguay
  • Peru
  • Uruguay
  • Venezuela

Is roaming in any other destination available with Sprint Open World?

Yes, you may roam in the following destinations with high speed data for $30/GB billed in KB increments (**$50/GB in China). You will pay just $.20/minute for phone calls while in those destinations and can text for free.

  • Afghanistan
  • Aland Islands
  • Albania
  • Alderney
  • Andorra
  • Anguilla
  • Antigua and Barbuda
  • Armenia
  • Aruba
  • Australia
  • Azerbaijan
  • Azores
  • Austria
  • Bahamas
  • Bahrain
  • Bangladesh
  • Barbados
  • Belarus
  • Belgium
  • Bermuda
  • Bonaire
  • British Virgin Islands
  • Bulgaria
  • Cambodia
  • Canary Islands
  • Cayman Islands
  • China**
  • Croatia
  • Curacao
  • Cyprus
  • Czech Republic
  • Democratic Republic of the Congo
  • Denmark
  • Dominica
  • Egypt
  • England
  • Ecuador
  • Estonia
  • Faroe Islands
  • Fiji
  • Finland
  • France
  • French Guiana
  • Georgia
  • Germany
  • Ghana
  • Gibraltar
  • Greece
  • Greenland
  • Grenada
  • Guadeloupe
  • Guam
  • Guernsey
  • Guyana
  • Haiti
  • Hong Kong
  • Hungary
  • Iceland
  • India
  • Indonesia
  • Ireland
  • Isle of Man
  • Israel
  • Italy - San Marino, Vatican City
  • Jamaica
  • Japan
  • Jersey
  • Jordan
  • Kazakhstan
  • Kenya
  • Kyrgyzstan
  • Laos
  • Latvia
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Macau
  • Macedonia
  • Madeira
  • Malaysia
  • Malta Republic
  • Marie Galante
  • Martinique
  • Mayotte
  • Montenegro
  • Montserrat
  • Myanmar
  • Nauru
  • Netherlands
  • New Zealand
  • Nigeria
  • Northern Ireland
  • Northern Mariana Islands
  • Norway
  • Pakistan
  • Palestinian Territories
  • Papua New Guinea
  • Philippines
  • Poland
  • Qatar
  • Réunion
  • Romania
  • Russia
  • Rwanda
  • Saint Kitts and Nevis
  • Saint Lucia
  • Saint Martin
  • Saint Vincent and the Grenadines
  • Saipan
  • Samoa
  • San Marino
  • Sark
  • Scotland
  • Senegal
  • Serbia
  • Singapore
  • Slovakia
  • Slovenia
  • South Africa
  • South Korea
  • Spain
  • Sri Lanka
  • St. Barthelemy
  • Suriname
  • Svalbard
  • Sweden
  • Switzerland
  • Taiwan
  • Tajikistan
  • Tanzania
  • Thailand
  • Tonga
  • Trinidad and Tobago
  • Turkey
  • Turks and Caicos Islands
  • Ukraine
  • United Arab Emirates
  • United Kingdom - England, Scotland, Wales
  • Vanuatu
  • Vatican City
  • Venezuela
  • Wales

Traveling to destinations not listed above?

Service is available in all destinations Sprint offers international roaming. Simply check sprint.com/sww for rates and services available at your destination(s).

Who is eligible?

All customers (new or existing) with an eligible LTE/GSM handset.

How much does it cost?

The best part is Sprint is providing this offer to all customers with compatible devices regardless of their plan for no additional cost.

Where can I get Sprint Open World?

To get Sprint Open World, customers may visit a Sprint Retail Store, visit sprint.com/openworld or call Sprint World Wide at 1-888-226-7212.

I already have an international roaming or calling plan. Does Sprint Open World replace it?

If you already have an international roaming calling plan or add-on, you may need to remove it before adding Sprint Open World. You'll see prorated charges for the cancelled roaming service on your bill. Keep in mind, some international roaming add-on services may no longer be available, keeping you from adding them back later.

What happens if I travel to countries not included in the list above?

Sprint Open World keeps you connected everywhere Sprint offers international roaming services. You can view rates and services available in other countries on sprint.com/sww. Sprint also sends a welcome message upon arriving in a new destination with the rates and services you can expect.

How do I know which roaming plan is right for me?

If you travel outside the United States and want to be able to use your phone while travelling, you need a roaming plan.

If you are travelling to Mexico, Canada or Latin America and speed is important, then the Sprint Open World is the way to go. If you are traveling to any of the Sprint Global Roaming destinations besides Mexico, Canada, and Latin America and speed is not important, then the Sprint Global Roaming Plan is the way to go because unlimited low speed data is free!

I want to make International Long Distance calls from the United States to other countries. Which plan is best for me?

Sprint Open World will allow you to use your current rate plan voice minutes to call friends and family in Mexico and Canada at no additional international cost (domestic per minute overage charges may apply if not on an unlimited voice plan and you go over your allotted minutes). If you are calling other countries, you will have to compare your usage against the per minute rates to determine if Sprint Open World or one of the International Long Distance plans might be best.

Customers can combine Sprint Open World International Roaming with any stand-alone international long distance plan to get the best value for their international long distance needs. Visit sprint.com/ild for rate details.

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