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FAQs related to media backup and sync with your HTC One

Last Updated: Oct 04, 2016

Answers to some of your questions about transferring files between your computer and HTC One

  • What is Media Transfer Protocol (MTP)?

    MTP is a feature built into the HTC One®. It doesn't require extra software.

    After you plug your HTC One into a computer, it automatically connects using MTP.

    Your HTC One then behaves and installs as a storage device, and you can access the phone storage.

    Transfer files to and from your HTC One via a USB cable.

  • How does the internal storage work?

    The internal storage is the main storage for your HTC One.

    Captured images or video automatically save to the internal storage.

    All Internet and application downloads, Bluetooth® file transfers, and media types automatically save to the internal storage as well.

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