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FAQs about third-party billing

Last Updated: Jan 18, 2017

Third-party billing allows you to buy third-party goods and services from certain providers partnering with Sprint and have the cost of the purchase billed directly to your Sprint account. Purchases can be one-time buys or ongoing subscriptions. Typical purchases include downloads like applications, games, social media services and music.

How do I participate in third-party billing?

Most providers partnering with Sprint provide the option to bill your purchase to your Sprint account at the time of purchase/checkout. Simply choose this option to have the purchase billed to your account.

How can I identify if I am being charged third-party charges?

Third-party charges will appear in a separate section on your Sprint invoice called Third-Party Charges and Adjustments.

How do I dispute a third-party charge?

Sprint provides customers with a variety of ways to dispute a charge. Sprint's invoice includes a third-party billing section that includes information about the purchase and provider. The customer is free to contact Sprint care reps (1-866-866-7509 or *2 from your Sprint device) to review invoice charges.

How do I unsubscribe from receiving recurring third-party content?

To unsubscribe from receiving recurring third-party services, contact Sprint care reps (1-866-866-7509 or *2 from your Sprint device). Also, please note that deleting third-party applications from your device alone may not stop the billing of monthly recurring charges.

Can I block devices on my account from being able to incur third-party charges?

Sprint customers can select the device for which they want to block third-party charges, free of charge, from billing to their Sprint invoice.

  1. Go to and sign in.
  2. Click the My preferences tab.
  3. Scroll to the Limits and permissions section. Click the Block Apps, digital media downloads & third-party charges link.
  4. Follow the instructions on screen. Please allow 15 minutes for your changes to take effect.

Notes: This feature will not block customer purchases via other methods, e.g., bill to credit card purchases.

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