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Get assistance with an Error 16 message

Last Updated: Sep 22, 2016

What is Error 16?

  • You may hear an error message when attempting to place calls.
  • This message will say Error 16, followed by a switch number.

What should I do when I hear Error 16?

  • If you are currently unable to place calls and you have heard the Error 16 message, please attempt to place another call.
  • Follow the prompts to contact a Customer Service Representative for assistance.

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