Last Updated: Aug 25, 2016
The best way to protect your voicemail from unauthorized access is to use a passcode. Sprint Voicemail has always offered a Skip Passcode feature, which allows you to access your voicemail account from your Sprint phone without entering a passcode.
Without a passcode, anyone who has your handset can access your messages. If someone gains access to your voicemail account without your permission, they could:
If you are concerned about unauthorized access to your voicemail account or you don't currently use a passcode, we strongly recommend you enable the passcode you established during set up. To enable the passcode feature on your account:
Note: To keep your account secure, remember to change your passcode often. To learn how to reset your voicemail passcode online, go to Reset your voicemail passcode from sprint.com.