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Tips

Learn about your online bill

Last Updated: Oct 28, 2016

Tutorial

Hover over the yellow annotations below to learn more about each section. Use the links to check out each page.

1Select the bill period you want to review. You can review up to the last 10 years of your bills.
2Click this button to open a PDF version of the bill period you have selected. You can then print or save the bill.
3This is your Sprint account number.
4Click this button to pay your bill.
5Click this tab for a summary of your bill.
6Click this tab for details of the charges on your bill.
7Click this tab for your usage details.
8Click this tab for details of the phones, tablets and other devices on your account.
9Click this tab for detailed call records.
10Click this link to see your bill alerts.
11Total amount due: Includes your current bill and any outstanding balance on your account.
12Due immediately: Shows the outstanding balance on your account (if any). These charges are due immediately. You can click this tab for more details.
13Current bill due: Shows the amount due for the current bill period. You can click this tab for more details.
14This section shows a visual summary of your bill. You can click Due Immediately or This Bill for more details.
15Compares the new charges you've incurred over the last 3 months.
16Shows a summary of the plans on your account. You can click on each plan for more details.
17Shows a summary of the devices on your account. You can click on each device for more details.
18Shows a summary of charges for usage other than what's included in your plan. You can click on each phone number to see charges for that line.
19Click this link to see important information relating to your bill.
1This tab shows details of the charges on your bill.
2A summary of account-level charges.
3A summary of line-level charges. You can click this tab for more details.
4A summary of charges for purchasing premium services. You can click this tab for more details.
5A summary of surcharges that Sprint collects to recover costs of complying with governmental programs and mandates. You can click this tab for more details.
6A summary of taxes and fees that Sprint collects on the government's behalf. You can click this tab for more details.
7May include account-level charges such as activation fees, upgrade fees, account spending limit charges, reprint fees, early termination fees and late payment fees.
8Compares your account charges over the last 3 months.
1Line-level charges, which may include plan charges, overage charges, monthly equipment charges and device protection charges.
2You can use this dropdown to select which plan you want to review.
3You can use this dropdown to see all charges for the plan you selected above, or to select an individual line to see charges for that line.
1Charges for purchasing premium services (i.e. games, ringtones, etc.).
2You can use this dropdown to select an individual line to see charges for that line.
3Compares your premium services charges over the last 3 months.
1Surcharges that Sprint collects to recover costs of complying with governmental programs and mandates. These charges are not taxes or government-imposed fees.
2Shows a detailed breakdown of surcharges for the bill period.
3Compares your surcharges over the last 3 months.
1Taxes and fees that Sprint collects on the government's behalf.
2Shows a detailed breakdown of government taxes & fees for the bill period.
3Compares your taxes & fees over the last 3 months.
1This tab shows the details of your usage.
2You can use this dropdown to select the plan you want to review.
3You can use this dropdown to see all usage for the plan you selected above, or to select an individual line to see usage for that line.
1This tab shows the phones, tablets and other devices on your account.
2Click this link to see the lease or Easy Pay documents for the device.
1This tab shows detailed call, text and Direct Connect usage records.
2You can use this dropdown to select a phone number.
3You can use this dropdown to select voice, text or Direct Connect usage records.

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