Sign InFederal Agency Accounts Only. More Info
Federal Agency Accounts Only. More Info
Last Updated: Nov 23, 2015
Steps to activate your Kyocera KONA
Symptoms:
Note: Before you try these steps, check the Sprint coverage map and verify that you are in an area with good coverage.
Hands-free activation
If this is the first time activating your phone, hands-free activation automatically runs in the background as you go through the initial sign-in process.
Update the data profile
If this is not the first time activating your phone or hands-free activation did not complete successfully, update the data profile.
Manually program your phone
If hands-free activation did not complete successfully or the data profile did not update, manually program your phone.
Manually programming your phone requires a 6-digit programming code. If your phone was activated via www.sprint.com/activate, this code may be found in the activation confirmation email or on the programming instructions page displayed after the activation was processed.
If you're still having issues, dial *2 on your phone or dial 855-639-4644 to reach Sprint Prepaid Customer Care.
