Last Updated: Nov 23, 2015
Steps to activate your Samsung Galaxy S 5 Sport
Symptoms:
Note: Before you try these steps, check the Sprint coverage map and verify that you are in an area with good coverage.
Hands-free activation
If this is the first time activating your phone, hands-free activation automatically runs in the background as you go through the initial sign-in process.
Update the data profile
If this is not the first time activating your phone or hands-free activation did not complete successfully, update the data profile.
Manually program your phone
If hands-free activation did not complete successfully or the data profile did not update, manually program your phone.
Manually programming your phone requires a 6-digit programming code. If your phone was activated via www.sprint.com/activate, this code may be found in the activation confirmation email or on the programming instructions page displayed after the activation was processed.
Reset network connection
If the activation methods above did not work, reset your network connection.
Resetting your phone requires a 6-digit programming code. If your phone was activated via www.sprint.com/activate, this code may be found in the activation confirmation email or on the programming instructions page displayed after the activation was processed.
If you are having trouble activating your Samsung Galaxy S® 5 Sport, make an appointment at a convenient Sprint Store.