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Program your Samsung Galaxy S6 edge+

Last Updated: May 05, 2016

Steps to activate your Samsung Galaxy S6 edge+

Symptoms:

  • Phone is not active
  • Unable to make or receive calls
  • Unable to send or receive text messages

Note: Before you try these steps, check the Sprint coverage map and verify that you are in an area with good coverage.

  • Hands-free activation

    If this is the first time activating your phone, hands-free activation automatically runs in the background as you go through the initial sign-in process.

    Initial sign-in and first use
  • Update the data profile

    If this is not the first time activating your phone or hands-free activation did not complete successfully, update the data profile.

    Update the data profile
  • Reset network connection

    If the activation methods above did not work, reset your network connection.

    Reset network settings

If you are having trouble activating your Samsung Galaxy S6 edge+, make an appointment at a convenient Sprint Store.

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