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Program your Samsung Galaxy Tab A

Last Updated: Oct 17, 2016

Steps to activate your Samsung Galaxy Tab A


  • Device is not active
  • Unable to send or receive text messages

Note: Before you try these steps, check the Sprint coverage map and verify that you are in an area with good coverage.

  • Hands-free activation

    If this is the first time activating your device, hands-free activation automatically runs in the background as you go through the initial sign-in process.

    Initial sign-in and first use

  • Update the data profile

    If this is not the first time activating your device or hands-free activation did not complete successfully, update the data profile.

    Update the data profile

  • Reset network connection

    If the activation methods above did not work, reset your network connection.

    Reset the network connection

If you are having trouble activating your Samsung Galaxy Tab A, try the Sprint Community pages or contact Samsung for further assistance:

  • Toll Free:1-800-726-7864

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