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Recover contacts on your Google Nexus 5

Last Updated: Oct 04, 2016

Steps to recover your saved contacts

Note: You can recover your contacts only if you've previously backed them up.

  • Display options

    Be sure all of your contacts are visible.

    1. From the home screen, tap the All Apps icon.
    2. Tap Contacts.
    3. Tap the Menu icon.
    4. Tap Contacts to display.
    5. Tap All contacts.
    6. You can now see all of your contacts.
  • Internal Storage

    If you saved your contacts to the internal storage your Google Nexus 5, you can recover your contacts.

    1. From the home screen, tap the All Apps icon.
    2. Tap Contacts.
    3. Tap the Menu icon.
    4. Tap Import/export.
    5. Tap Import from .vcf file.
    6. Your Google Nexus 5 automatically searches for contact (vCard) files on the internal storage. If the search returns more than one contact file, tap the preferred file and tap OK.

    Import contacts to your phone.

  • Google™

    If you've saved your contacts to your Google account, you can restore them to your phone.

    1. From the home screen, tap the All Apps icon.
    2. Scroll to and tap Settings.
    3. Scroll to and tap Accounts.
    4. Tap Add account.
    5. Tap Google.
    6. Enter your Google account email address and tap NEXT.
    7. Enter your password, then tap NEXT.
    8. Review the Terms of Service and Privacy Policy, then tap ACCEPT.
    9. Tap to check or uncheck your preferred Google services options.
    10. Tap NEXT.
    11. You've now added the Google account.

    Set up a Google account.

  • Bluetooth®

    Some Bluetooth-enabled devices have Bluetooth file transfer capabilities. If you stored your contacts on another Bluetooth-enabled device, you can recover your contacts.

    1. Be sure you have Bluetooth enabled on the other device and ready to pair.
    2. From the Google Nexus 5 home screen, swipe down the status bar.
    3. Tap on the top of the notifications screen to reveal the Quick Settings menu.
    4. Tap the Bluetooth drop-down menu icon.
    6. Your phone searches for available Bluetooth devices within range. Tap the name of the other device.
    7. If a Bluetooth pairing request displays, verify the passkeys match and tap Pair.
      • If prompted, enter the passkey and tap OK.
      • If you're unsure of the passkey, try entering 0000 or 1234 (the default for most Bluetooth devices).
    8. After you've paired your phones, begin the transfer of contacts from the other device.
    9. After the transfer is complete, open the file on your Google Nexus 5 and follow the prompts to load your contacts into your contact list.
    10. Note: Sprint recommends you save your contacts to your Google account.

    Pair with a Bluetooth device.

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