Clear x

Recover contacts on your Nexus 5X

Last Updated: Oct 04, 2016

Steps to recover your saved contacts

Note: You can recover your contacts only if you've previously backed them up.

  • Display options

    Be sure all of your contacts are visible.

    1. From the home screen, tap the All Apps icon.
    2. Scroll to and tap Contacts.
    3. Tap the Menu icon.
    4. Tap Contacts to display.
    5. Tap All contacts.
  • Google™

    If you've saved your contacts to your Google account, you can restore them to your phone.

    1. From the home screen, tap the All Apps icon.
    2. Scroll to and tap Settings.
    3. Scroll to and tap Accounts.
    4. Tap Add account button.
    5. Tap Google.
    6. Enter your Google account address, then tap NEXT.
    7. Enter your Google account password, then tap NEXT.
    8. Read the Google Terms of Service and Privacy Policy, then tap ACCEPT to continue.
    9. Tap to select the preferred Google Services, then tap NEXT.

    Set up a Google account.

  • Bluetooth®

    Some Bluetooth-enabled devices have Bluetooth file transfer capabilities. If you stored your contacts on another Bluetooth-enabled device, you can recover your contacts.

    1. Be sure you have Bluetooth enabled on the other device and ready to pair.
    2. From the Nexus 5X home screen, tap the All Apps icon.
    3. Scroll to and tap Settings.
    4. Tap Bluetooth.
    5. Tap the Bluetooth switch on, if it isn't already.
    6. Your phone searches for available Bluetooth devices within range. Tap the name of the other device.
    7. If a Bluetooth pairing request displays, verify the passkeys match and tap PAIR.
      • If prompted, enter the passkey and tap OK.
      • If you're unsure of the passkey, try entering 0000 or 1234 (the default for most Bluetooth devices).
    8. After you've paired your phones, begin the transfer of contacts from the other device.
    9. After the transfer is complete, open the file on your Nexus 5X and follow the prompts to load your contacts into your contact list.
    10. Note: Sprint recommends you save your contacts to your Google account.

    Pair with a Bluetooth device.

Be the first to Rate this article

My rating

Contact us

Find a store

Recently Viewed