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Recover contacts on your Samsung Galaxy Note 4

Last Updated: Oct 04, 2016

Steps to recover your saved contacts

Note: You can recover your contacts only if you've previously backed them up.

  • Display options

    Be sure all of your contacts are visible.

    1. From the home screen, tap Contacts.
    2. Tap the Menu icon
    3. Tap Settings.
    4. Tap Contacts
    5. Tap Contacts to display.
    6. Tap All contacts.
    7. Tap the Back key three times to return to Contacts.
  • Memory card

    If you saved your contacts to the memory card on either your Samsung Galaxy Note® 4 or a previous device, you can recover your contacts.

    1. From the home screen, tap Contacts.
    2. Tap the Menu icon.
    3. Tap Settings.
    4. Tap Contacts
    5. Tap Import/Export contacts.
    6. Tap Import from SD card.
    7. Tap the account to which you want to save your contacts.
    8. Tap Import vCard file, then tap OK.
    9. Your Samsung Galaxy Note 4 automatically searches for contact (vCard) files on the memory card. If the search returns more than one contact file, tap the preferred file(s) and tap OK.

    Import contacts to your phone.

  • Google™

    If you've saved your contacts to your Google account, you can restore them to your phone.

    1. From the home screen, tap Apps.
    2. Scroll to and tap Settings.
    3. Tap Accounts.
    4. Tap Add account.
    5. Tap Google.
    6. Tap Existing.
    7. Enter your Google account credentials and tap the Next icon.
    8. Tap OK.
    9. Tap the Next arrow.

    Set up a Google account.

  • Bluetooth®

    Some Bluetooth-enabled devices have Bluetooth file transfer capabilities. If you stored your contacts on another Bluetooth-enabled device, you can recover your contacts.

    1. Be sure you have Bluetooth enabled on the other device and ready to pair.
    2. From the Samsung Galaxy Note 4 home screen, tap Apps.
    3. Scroll to and tap Settings.
    4. Tap Bluetooth.
    5. Tap the Bluetooth switch to ON if it isn't already.
    6. Your phone searches for available Bluetooth devices within range. Tap the name of the other device.
    7. If a Bluetooth pairing request displays, verify the passkeys match and tap OK.
      • If prompted to enter a passkey, enter the passkey and tap OK.
      • If you're unsure of the passkey, try entering 0000 or 1234 (the default for most Bluetooth devices).
    8. After you've paired your phones, begin the transfer of contacts from the other device.
    9. After the transfer is complete, open the file on your Samsung Galaxy Note 4 and follow the prompts to load your contacts into your contact list.
    10. Note: Sprint recommends you save your contacts to your Google account.

    Pair with a Bluetooth device.

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