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Recover contacts on your Samsung Galaxy Note7

Last Updated: Aug 04, 2016

Steps to recover your saved contacts on your Samsung Galaxy Note7

Note: You can recover your contacts only if you've previously backed them up.

  • Display options

    Be sure all of your contacts are visible.

    1. From the home screen, tap Contacts.
    2. Tap the Menu icon.
    3. Tap Settings.
    4. Tap Contacts to display.
    5. Tap All contacts.
    6. Tap the Back key to return to your contacts.
  • Memory card

    If you saved your contacts to the memory card on either your Samsung Galaxy Note7 or a previous device, you can recover your contacts.

    1. From the Contacts menu, tap the Menu icon.
    2. Tap Settings.
    3. Tap Import/export contacts.
    4. Tap IMPORT.
    5. If prompted, tap SD card.
    6. Tap the location where you want to save your contacts.
    7. Your phone automatically searches for contact (vCard) files on the memory card. If the search returns more than one contact file, tap your preferred option and tap DONE.
    8. Note: If an app permission prompt appears, tap ALLOW.

    Import contacts to your phone.

  • Google™

    If you've saved your contacts to your Google account, you can restore them to your phone.

    1. From the home screen, tap Apps.
    2. Scroll to and tap Settings.
    3. Scroll to and tap Cloud and accounts.
    4. Tap Accounts.
    5. Note: If your Google acccount is arleady configured, tap Google, tap the account if prompted, then ensure that Sync Contacts is enabled.

    6. Tap Add account.
    7. Tap Google.
    8. Enter your Google account email address and tap NEXT.
    9. Enter your Google account password and tap NEXT.
    10. Read the Google Terms of Service and Privacy Policy, then tap ACCEPT to continue.
    11. Tap to check or uncheck the Google services option, then tap NEXT.

    Set up a Google account.

  • Bluetooth®

    Some Bluetooth-enabled devices have Bluetooth file transfer capabilities. If you stored your contacts on another Bluetooth-enabled device, you can recover your contacts.

    1. Be sure you have Bluetooth enabled on the other device and it's ready to be paired.
    2. From the Samsung Galaxy Note7 home screen, tap Apps.
    3. Scroll to and tap Settings.
    4. Tap Connections.
    5. Tap Bluetooth.
    6. If needed, tap the switch to enable Bluetooth.
    7. Your phone will search for available Bluetooth devices within range. Tap the name of the other phone.
    8. If a Bluetooth pairing request displays, verify the passkeys match and tap OK.
      • If prompted, enter the passkey and tap OK.
      • If you're unsure of the passkey, try entering 0000 or 1234 (the default for most Bluetooth phones).
    9. After you've paired your phones, begin the transfer of contacts from the other device.
    10. After the transfer is complete, open the file on your Samsung Galaxy Note7 and follow the prompts to load your contacts into your contact list.
    11. Note: Sprint recommends you save your contacts to your Google account.

    Pair with a Bluetooth device.

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