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Recover contacts on your Samsung Galaxy S6 edge+

Last Updated: Oct 04, 2016

Steps to recover your saved contacts

Note: You can recover your contacts only if you've previously backed them up.

  • Display options

    Be sure all of your contacts are visible.

    1. From the home screen, tap Contacts.
    2. Tap MORE.
    3. Tap Settings.
    4. Tap Contacts to display.
    5. Under Contacts to display, tap to select All contacts.
    6. Tap the Back key two times.
  • Import contacts to your phone.

  • Google™

    If you've saved your contacts to your Google account, you can restore them to your phone.

    1. From the home screen, tap Apps.
    2. Scroll to and tap Settings.
    3. Scroll to and tap Accounts.
    4. Tap Add account.
    5. Tap Google.
    6. Enter your Google account email and tap NEXT.
    7. Enter your Google account password and tap NEXT.
    8. Review the Terms of Service and Privacy Policy, then tap ACCEPT.
    9. Tap to check or uncheck your preferred Google services, then tap NEXT.

    Set up a Google account.

  • Bluetooth®

    Some Bluetooth-enabled devices have Bluetooth file transfer capabilities. If you stored your contacts on another Bluetooth-enabled device, you can recover your contacts.

    1. Be sure you have Bluetooth enabled on the other device and it's ready to be paired.
    2. From the Samsung Galaxy S6 edge+ home screen, tap Apps.
    3. Scroll to and tap Settings.
    4. Tap Bluetooth.
    5. Tap the Bluetooth switch to ON if it isn't already.
    6. Your phone searches for available Bluetooth devices within range. Tap the name of the other phone.
    7. If a Bluetooth pairing request displays, verify the passkeys match and tap OK.
      • If prompted, enter the passkey and tap OK.
      • If you're unsure of the passkey, try entering 0000 or 1234 (the default for most Bluetooth phones).
    8. After you've paired your phones, begin the transfer of contacts from the other device.
    9. After the transfer is complete, open the file on your Samsung Galaxy S6 edge+ and follow the prompts to load your contacts into your contact list.
    10. Note: Sprint recommends you save your contacts to your Google account.

    Pair with a Bluetooth device.

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