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Troubleshoot issues related to low internal memory on your Apple iPad mini 4

Last Updated: Oct 21, 2016

This article helps you troubleshoot low internal memory issues on your Apple iPad mini 4

You may have low internal memory issues if your device is:

  • Displaying low memory error messages
  • Unable to install applications
  • Freezing or unresponsive

These steps help identify and resolve the underlying cause. After completing each step, test to see if the issue is fixed. If not, continue to the next step.

Low memory issues arise when you have too many applications on your Apple iPad mini 4.

  1. Verify you have available memory.
    1. From the home screen, tap Settings.
    2. Tap General.
    3. Tap Storage & iCloud Usage.
    4. Refer to Available to see if the available system memory is low.
  2. Uninstall unused applications.

    Sprint recommends that you uninstall unused applications when possible. It helps free up internal memory and can improve device performance.

    Uninstall an application.

    Note: Your Apple iPad mini 4 comes with some pre-installed applications that you can't uninstall.

  3. Perform a soft reset.

    A soft reset deletes any temporary files and can potentially free up internal memory.

    1. From the home screen, press and hold the Power key and the Home key.
    2. Release the Power key and the Home key when the Apple logo appears.
    3. Your Apple iPad mini 4 will restart.
    4. Test your device to see if the issue is resolved.

Note: To optimize device performance, be sure your Apple iPad mini 4 is running the most recent device software. Check for software updates.

If you're still having issues, please try the Sprint Community pages or contact Apple Customer Support.

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