Program your Google Pixel


Original Post Date: Oct 18, 2016

Steps to activate your Google Pixel


  • Phone is not active
  • Unable to make or receive calls
  • Unable to send or receive text messages

Note: Before you try these steps, check the Sprint coverage map and verify that you are in an area with good coverage.

  • Hands-free activation

    If this is the first time activating your phone, hands-free activation automatically runs in the background as you go through the initial sign-in process.

    Initial sign-in and first use

  • Update the data profile

    If this is not the first time activating your phone or hands-free activation did not complete successfully, update the data profile.

    Update the data profile

  • Reset network connection

    If the activation methods above did not work, reset your network connection.

    1. From the home screen, tap the Phone icon.
    2. Tap the Keypad icon.
    3. Dial *#*#72786#*#*.
    4. Tap OK.
    5. Your phone will restart.
    6. After it restarts and reconnects to the network, your phone automatically launches hands-free activation.

If you are having trouble activating your Google Pixel, make an appointment at a convenient Sprint Store.

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