Troubleshoot issues related to low internal memory on your LG Rumor Reflex

 

Original Post Date: Aug 03, 2016

This article helps you troubleshoot low internal memory issues on your LG Rumor Reflex.

You may have low internal memory issues if your device is:

  • Displaying low memory error messages
  • Unable to install applications
  • Freezing or unresponsive

These steps help identify and resolve the underlying cause. After completing each step, test to see if the issue is fixed. If not, continue to the next step.

Low memory issues arise when you have too many applications on your LG Rumor Reflex? or when you need to clear your application cache.

  1. Verify you have available memory.

    1. From the home screen, tap the HOME tab.
    2. Tap Main Menu.
    3. Tap Tools.
    4. Tap Mass Storage.
    5. Tap Memory Info.
    6. Total available memory displays.
  2. Close background applications.

    Close background applications to free up memory.

  3. Clear the browser cache.

    Clear the browser cache to free up memory.

  4. Uninstall unused applications.

    Sprint recommends that you uninstall unused applications when possible. It helps free up internal memory and can improve device performance.

    Uninstall an application.

    Note: Your LG Rumor Reflex comes with some pre-installed applications that you can't uninstall.

  5. Perform a soft reset.

    A soft reset deletes any temporary files and can potentially free up internal memory.

    1. Press and hold the Power key to turn your LG Rumor Reflex off.
    2. Remove the battery. After 30 seconds, reinsert the battery.
    3. Press and hold the Power key to turn your LG Rumor Reflex back on.
    4. Test your device to see if the issue is resolved.

Note: To optimize device performance, be sure your LG Rumor Reflex is running the most recent device software. Check for software updates.

If you're still having issues, try the Sprint Community pages or make an appointment at a nearby Sprint Repair center for more help.

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